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New Repeat Prescription Line

From Monday 22nd October, repeat prescriptions can be ordered via our new Repeat Prescription Request Line on 01563 599300.

We will no longer be taking repeat prescription requests on our main line.

The Repeat Prescription Request Line allows you to leave a message day 24 hours a day.

Please ensure you leave the following information on our answering machine:

Your Name, Address, Date of Birth, Contact Telephone Number, Full description of the items you require.

If you telephone our main line, you will be asked to redial the above number.

This allows the practice to free up the lines for those requiring more urgent assistance.

For more information on how to order your repeat medication, including online, in person and by telephone, click on the Prescription tab above.


Any patient wishing to register with the practice has the right to do so and the following procedure applies:

Patients should provide their medical card and complete a 'New Patient Information Sheet'. If a medical card is not available a registration form will have to be completed.

Separate registration forms are needed for each member of a family .

Patients must produce two forms of identification. One should be photographic (passport or driving license) and the other should be a recent utility bill as proof of address.

If a Patient has a problem with identification then the matter will be passed to the Practice Manager for approval.

Once the registration form has been completed and signed and the proof of identity has been confirmed the Patient is immediately registered with the practice and can make a normal appointment with a clinician (Once their details have been updated on the computer system). 

If the Patient cannot produce proof of identity at the time of completion of the forms they will be given back the registration form and asked to return with the proper documents at a later date. The Patient can leave the surgery with the registration forms.

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