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GP Practices are changing

GP Services across Scotland are changing to make sure you get to see the right person, at the right time in the right place.

Please click on the link below to find out more.

GP Practices are changing

New Repeat Prescription Line

From Monday 22nd October, repeat prescriptions can be ordered via our new Repeat Prescription Request Line on 01563 599300.

We will no longer be taking repeat prescription requests on our main line.

The Repeat Prescription Request Line allows you to leave a message day 24 hours a day.

Please ensure you leave the following information on our answering machine:

Your Name, Address, Date of Birth, Contact Telephone Number, Full description of the items you require.

If you telephone our main line, you will be asked to redial the above number.

This allows the practice to free up the lines for those requiring more urgent assistance.

For more information on how to order your repeat medication, including online, in person and by telephone, click on the Prescription tab above.

Travel Advice & Vaccination Service 

If you call for travel advice you will be asked when you are travelling – if the travel date is earlier than 3 weeks then it is too late (except in special circumstances) to guarantee that we can complete the process in time for departure. 

You should note that if you want to use our travel service you must complete a Travel Questionnaire and that there will be an administration fee to pay of £20.00 per person travelling to cover cost of reviewing your medical records, assessing the destination risk and  any individual patient requirements.  (There will be no fee for children under the age of 16 who are travelling with their parents).

If no vaccinations are required the administration fee is still payable. 

The Practice only offers certain travel vaccinations. Some specialist vaccinations may require a patient to attend a specialist travel clinic. 

A questionnaire must be completed for each person travelling and be returned to the Administration staff at the surgery front desk and at the same time the administration fee must be paid. 

A Nurse will review the medical records and will determine what vaccinations are required and will issue a prescription to be collected from the surgery.

You will be advised that you will be called on a particular day with information regarding your vaccination requirements and an appointment date and time agreed.(Please make sure your daytime telephone number is noted on the form) 

Please remember that you must bring the vaccinations issued on the prescription with you to your Nurse appointment.

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